We at PoDX (PoDX and our affiliates) are committed to protecting your privacy
1. Collected Data
Our Use of the Subscription Service
When You Visit our Websites
You are free to explore the Websites without providing any Personal Information about yourself, we do however collect Navigational Information for every visit. When you wish to register for any of our Services, we may request that you provide Personal Information about yourself.
Personal Information aka. PII
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites.
Personal Information includes User information collected at registration, Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Use of Navigation Information” section below. We do not collect or Store Sensitive Information about you – any such information that may pass through us, for reasons of passing through to the Customs, under specific instructions of the client, are not stored with the order or in any form and are directly passed over to the authorities and removed from our systems.
This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver’s license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.
When you view content provided by us, our systems automatically collect some information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, access times and referring website addresses. We use this information to understand general statistics regarding use of our Websites and how this can be used to improve our service.
Logistics Specific Documents
Documents collected while processing an Order specific to handling a logistics order, for customers who Opt in our services portfolio, documents are stored as needed for the processing of the logistics order – which include AWB, Customer / Customs invoices etc. We do not use this documents for any other purpose other than processing the Order.
2. Use of Collected Data
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
– Improve your browsing experience by personalizing the Websites and to improve the Subscription Service;
– promote usage of our services to you and share promotional and information content with you in accordance with your communication preferences
Use of Navigational Information
We use Navigational Information to operate and improve the Websites.
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent prior to posting the customer’s name and testimonial.
Use of Payment Information (for logistics services portfolio only)
We use a third-party service provider to manage card/payments processing. For the payments made via our website, we store minimal payment transaction information provided to us by the third-party provider for e.g. Payment Completion Transaction id, date and time of payment – to verify that the payment has been made successfully – in order to further process the Logistics Order. We do not store any card or payment information in our systems – and payment is fully handled by the third party payment service provider.
Under acceptance from the customer, for purposes of recurring payments, the card information may be stored by the Payment Service Provider on our behalf. This will be used purely for initiating the recurring payments towards Logistics orders and will be communicated to you before any such payments requests are made.
Social Media Features
3. Access & Controlling Your Personal Data
Managing Your Personal Information
You have the following data protection rights:
You can request access, correction, updates or deletion of your personal information.
You can object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
To Unsubscribe from Our Customers’ Communications
Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications. You can unsubscribe from our customers’ marketing communications by clicking on the “unsubscribe” link located on the bottom of their emails, or by contacting them directly.
Do you Prefer a fixed price, SaaS solution, with no need for your own in-house support?
Our Managed Service Offering gives you secure access to the PoDX Solution of your choice. We manage all the Maintenance and Upgrade of the Hardware, Software and Infrastructure, so you can Concentrate on Simply Growing your Business.